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Direct Shipping



  1. Direct Shipping: Is the term given when a Teacher or Shop (now called the Direct Shipper) requests any order to be delivered to an address other than their own.


  1. Direct Shipping Discount Rate: Level of discount will be as follows:


  1. Teachers with shops - 33% of RRP (inclusive of VAT). The discount code TCHDS to   be used when placing the order


  1. Shops registered with us, based in the UK - 30% of RRP (inclusive of VAT) The discount code SHOPDS to be used when placing the order.


  1. Compliments Slip: Essence will carry compliments slips for the Direct Shipper (if supplied) and they will be included in the package. Any comments or communication with the customer is the responsibility of the Direct Shipper, and not Essence.


  1. Return Address: Unless otherwise requested, and return labels supplied, the return address shown on packages will be “6 Tremadart Close, Duloe, Liskeard, Cornwall, PL14 4PX".


  1. Postage charges/Compensation: We will send the order out by the method requested on the order. Should the level of compensation provided by the Post Office/Courier be insufficient to cover the cost of the products, in the event of a loss we will only be in a position to reimburse the level of compensation received from the Post Office or other service used. In order to be fully insured we recommend the following:


  1. Orders up to £40 RRP (i.e. before discount) – Royal Mail ‘First Class’ post


  1. Orders up to £100 RRP – Royal Mail ‘Signed For’ post


  1. Orders £100 - £500 RRP – Either Royal Mail ‘Special; delivery’ post or Courier.


  1. Orders over £500 RRP are postage free.


  1. Please note that Royal Mail from 15-7-13  will only allow 4 liquid items of the following products - Archangeloi, Pomanders, Quintessences and Colour Essences, in any one parcel. Therefore If you want to order more than 4 of these items please make two separate orders or use the courier option 


  1. Essence reserves the right to amend any or all of the above as it feels necessary.





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